Shipping policy

At CleverCityCreations, we’re dedicated to crafting playful, puzzle-inspired designs that spark joy and curiosity. All orders are processed within 2–5 business days, with shipping times varying by destination. Once your order ships, you’ll receive tracking details to follow its journey. We currently offer international shipping to select countries; please note that customs fees, if applicable, are the buyer’s responsibility. If you’re not completely satisfied with your purchase, we accept returns within 14 days of delivery for unused items in their original packaging. Custom designs, digital downloads, and sale items are non-returnable. For returns or exchanges due to damage or defects, please contact us at [your email] with your order number and a brief description—photos are appreciated. We accept major credit cards, PayPal, and Shopify Payments, and all transactions are securely encrypted. Please keep in mind that colors may vary slightly due to screen settings, and we recommend spot cleaning canvas and textiles with a damp cloth while avoiding prolonged sun exposure. If you have any questions or need support, we’re always happy to help—just reach out via our contact form or email. Thank you for building your clever city with us.